Understanding Our Cancellation Policy: Deadlines, Percentages & Peace of Mind

Plans can change. A clear, fair cancellation policy helps you book with confidence and avoid surprises. This guide explains the Camping Drei Spatzen cancellation policy in plain English—deadlines, percentages, and practical steps—so you can plan your stay with peace of mind.

The short answer: What is our cancellation policy?

For all reservations, the following charges apply if you cancel before arrival:

• Within three to two months before the start date: 50% of the agreed price
• Within two to one month before the start date: 75% of the agreed price
• Within one month before the start date: 90% of the agreed price
• On the day of the start date: 100% of the agreed price

Additional notes you should know:

• Early departure: If you leave before your booked end date (e.g., due to rain or unforeseen circumstances), the full bill must be paid.
• General Terms & Conditions apply to all reservations.
• Making a reservation guarantees your spot during your holiday period.

How to read the deadlines (step-by-step)

Use this simple approach to understand which percentage applies:

1. Identify your arrival date (the start date on your reservation).
2. Count back from that date to see which window you’re in:
   • 3–2 months before arrival → 50%
   • 2–1 month before arrival → 75%
   • Within the last month before arrival → 90%
   • On the actual arrival day → 100%
3. Act early whenever possible. The earlier you cancel, the lower the fee.

Tip: Set a calendar reminder a few months before your trip so you have time to reassess plans and, if needed, cancel within a more favorable window.

What your reservation covers (and why that matters)

Understanding what you’re booking helps you anticipate total cost—and therefore the base for any cancellation fee (which is a percentage of the agreed price).

• You pay for the camping pitch; up to two people are included in the base price.
• Additional guests are charged per night: €7.50 for ages 13+, €5.00 for children 3–12, and children under 3 stay free.
• Pets are welcome on all pitch types for €3.00 per pet per night.
• Water, drainage, waste disposal, Wi‑Fi, and showering are included in pitch prices.
• Guests with a CKE/ADAC/Pincamp/SVR card are eligible for a discount—please show your card upon arrival.

These points apply across pitch types such as the Comfort camping pitch (80 m²), the Comfort+ car‑free tent pitch, and the Nature tent pitch (100–130 m², car‑free). Our general terms and conditions apply to all bookings.

Why a structured cancellation policy creates peace of mind

A transparent policy protects both guests and the campsite. For guests, it provides clarity: you know exactly what happens if plans shift. For the campsite, it ensures availability and staffing can be managed responsibly so services like free showers, Wi‑Fi on Comfort fields, and our on‑site facilities remain reliable for everyone.

Practical ways to avoid unexpected costs

Use these straightforward tactics to reduce risk and stay flexible:

1. Decide early. If your plans are uncertain, set a personal decision deadline at least two months out so you’re more likely to fall into the 50% window if you cancel.
2. Right‑size your booking. Book only the nights you’re confident about; you can often add nights later if availability allows.
3. Review your travel insurance. Policies differ. Check coverage conditions for cancellation due to illness, travel disruptions, or unforeseen events; bring documentation if you need to claim.
4. Adjust guests instead of cancelling the whole trip. Because additional person fees are itemized, it may be cheaper to reduce your party size (if that suits your plans) rather than cancel the full reservation.
5. Avoid early departure. If weather is a concern, plan flexible activities on site and nearby rather than shortening your stay—early departure still requires payment of the full bill.
6. Keep your membership card handy. If you qualify for a CKE/ADAC/Pincamp/SVR discount, show your card at check‑in so your agreed price reflects any applicable reduction.

Frequently asked questions (quick answers)

What are the cancellation fees and when do they apply?

• 3–2 months before arrival: 50% of the agreed price
• 2–1 month before arrival: 75% of the agreed price
• Within 1 month before arrival: 90% of the agreed price
• On the arrival day: 100% of the agreed price

Do the same rules apply to all reservations?

Yes. Our general terms and the cancellation policy apply to all reservations.

What happens if I leave earlier than planned?

The full bill must be paid for early departure, including cases such as rain or unforeseen circumstances.

Does making a reservation cost extra?

No. You can book without additional booking fees.

What does my pitch price already include?

Water, drainage, waste disposal, Wi‑Fi, and showering are included. You pay for the pitch with up to two people included; extra guests, pets, and certain options (like electricity on some pitches) may incur an additional nightly fee.

Do you offer member discounts?

Yes. Holders of CKE/ADAC/Pincamp/SVR cards receive a discount—please present your card at arrival.

Example scenarios (how to think it through)

• You’re weighing your plans two months out. Cancelling now generally places you in the 50% window rather than a higher bracket later, helping reduce costs.
• Your group size changes. Instead of cancelling the entire stay, consider updating the number of guests—extra‑person pricing is transparent, and this can be more economical than a full cancellation.
• Weather looks mixed. Build in rainy‑day fun (indoor games, our Camping Bistro, nearby outings) to preserve your trip value and avoid early departure charges.

Related stays and services (for easy planning)

Explore these popular options and services when you’re ready to book:

• Comfort camping pitch (80 m²)
• Comfort+ car‑free tent pitch (min. 100 m²)
• Nature tent pitch (100–130 m²), car‑free
• Safari tent rental (fully equipped; Bell tents available May–September)
• Facilities including free Wi‑Fi (on Comfort fields), showers, charging lockers, cooling block service, EV charging pole, washing machines and dryer (fee applies), and pet‑friendly policies
• Breakfast & Sandwich Service available each morning when reserved the day prior

These links help you compare what’s included and choose the right pitch or rental before you finalize your reservation.

Key takeaways

• Our cancellation policy is time‑based and transparent: 50% (3–2 months), 75% (2–1 month), 90% (within 1 month), 100% (arrival day).
• Early departure requires payment of the full bill.
• General Terms & Conditions apply to every booking; reservations guarantee your spot.
• Water, drainage, waste, Wi‑Fi, and showers are included in pitch prices; up to two people are included, with clear fees for extra guests and pets.
• Book without additional booking fees and bring your CKE/ADAC/Pincamp/SVR card for a discount.

Ready to book with confidence?

Reserve your spot at Camping Drei Spatzen today. If your plans evolve, just let us know as early as possible so we can apply the most favorable cancellation window. Bring your membership card to check in, and look forward to a relaxing stay—nature, comfort, and clarity included.